Legal

Privacy Policy

Last updated: November 11, 2026

Westboro Dental Centre ("we", "us", "our") respects your privacy. This policy explains what personal information we collect through westborodentalcentre.com, how we use it, and the choices you have. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and, for personal health information, Ontario's Personal Health Information Protection Act (PHIPA).

1Information we collect

• Information you give us: when you request an appointment or contact us, we collect your name, phone number, email address, preferred appointment time, and any details you include in your message.
• Information collected automatically: when you visit our website, we and our service providers may collect technical information such as your IP address, browser type, device, pages visited, and how you arrived at our site (for example, from a Google ad). This is collected using cookies and similar technologies. See our Cookie Policy.

Please do not send detailed medical or dental history through our website forms. We will collect any health information we need securely at your appointment.

2How we use your information

• To respond to your enquiries and book, confirm, or reschedule appointments
• To contact you by phone, email, or text message about your request
• To operate, maintain, and improve our website
• To measure the performance of our advertising (for example, Google Ads)
• To meet our legal and professional obligations

We do not sell or rent your personal information.

3How we share your information

We share personal information only with service providers who help us run our practice and website, and only as needed for the purposes above. These include:

• Website hosting (Hostinger)
• Appointment and contact form management (LeadConnector / GoHighLevel)
• Analytics and advertising measurement (Google Analytics, Google Ads, Google Tag Manager)
• Maps and fonts (Google Maps, Google Fonts)

Some of these providers may store or process information outside Canada, including in the United States, where it may be subject to the laws of that country. We may also disclose information if required by law.

4Cookies and your choices

You can accept or decline non-essential cookies at any time using the Cookie settings link at the bottom of every page. You can also block cookies in your browser settings, or opt out of personalized Google ads at adssettings.google.com.

5How we protect your information

We use reasonable physical, administrative, and technical safeguards, including encrypted (HTTPS) connections and restricted access to our systems. No method of transmission over the internet is completely secure, but we work to protect your information.

6How long we keep your information

We keep personal information only as long as needed for the purposes described above, or as required by law and our professional regulatory obligations.

7Your rights

You may ask to access or correct the personal information we hold about you, or withdraw your consent to its use (subject to legal and contractual limits). To make a request, contact us using the details below.

8Changes to this policy

We may update this policy from time to time. The "Last updated" date above shows when it was last changed.